I also know a little about COE and conventional trucks. I've written about a wide variety of topics over my looooong advertising career. But I'll save my knowledge of big rigs for another time.
Back to hair chemistry. Sort of. Whenever I deal with someone who changes quickly, adapting immediately to changes in the environment, I think, "Ah! He's amphoteric!"
So I was impressed -- okay, perhaps "weirded out" is more accurate -- when Jake called my cell for the first time ever in our professional relationship. He referred to my boss' retirement and Thursday's layoffs, and he wanted me "to feel supported." When I didn't pick up (I didn't recognize the number), he followed up with an email. I promptly thanked him for reaching out.
Calling me was a nice thing to do, and Jake is not nice. Clearly I must matter, or Jake wouldn't have bothered.
Photo credit: photostock at freedigitalphotos.net.