Monday, August 29, 2011
"Hello, my name is Peggy."
This was me attempting to report my short-term disability claim to Cigna. Normally when I deal with them, everything goes smoothly. Today ... not so much. The rep didn't speak fluent English and we ended up just frustrating each other. (My favorite part: when she asked me if I have ever been treated by any doctor for anything before. She can't possibly have meant that question.) Here's hoping nothing was lost in translation.