I got into the store yesterday and found a little red envelope, addressed to me, stuck to the message board with a magnet.
I got fan mail! A thank you note from Lynn, a woman who came into the card shop last week in distress. Every year her company holds a very early holiday party and nesting dolls are at the center. She forgot, simply forgot, to order the nesting dolls and now there was simply no time, not even for Amazon.
I unfortunately had to tell her we had no nesting dolls. She looked like I'd broken her heart.
So I made a suggestion: What if we nested gift boxes inside of bigger gift boxes? It wasn't a perfect plan. The boxes didn't fit as neatly as the nesting dolls would have and we could only fix it to go three deep, as opposed to the five figures in a typical nesting dolls set.
She was thrilled. So much so that she wrote out a card and walked it over to the store, letting me know "the box game" was a hit and thanking me for my "expertise and support."
I don't think I fully realized how important gratitude makes one feel until I worked with the public at the card shop. Her little card made me so happy. It was satisfying to know I played a part in their office party.
I must remember to pay this forward and thank people who help me at stores and restaurants.

Way to think on your feet! What a creative idea.
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