"That's why we love you, Gal"

Very happy to report that Monday's client presentation went well. The work was well received. I presented it old-school, with a deck and going over it page-by-page. Sitting at the conference table, surrounded by my clients. Low-tech, I know, but highly personal -- important because this account is all about the relationship. And, when I present on paper that way, I don't have to worry about computer compatibility or playing "who's got the dongle," or any of the other higher-tech that always go wrong.

I know this my client's business cold. I'm a major geek and my enthusiasm carried the day. At one point, when I was talking about my passion for getting around the client's compliance department in my quest to collect customer email addresses, I blurted, "If I could go door-to-door and ask for addresses, I would." Then, worried I went too far, I added, "I'm sorry, but I'm more than a little passionate about this."

"And that's why we love you, Gal," said my client. I was very happy my boss was in the room to hear that. Our styles are very different and I think he views my enthusiasm as frivolous. I'm glad he got to see that the client responds to my authenticity.