Today's happiness -- Good Manners. After I spent more than 30 minutes online and on the phone with a new cell phone provider, fruitlessly trying to change my service, I gave up and decided to go home. I could hear the tell tale "double ding" that meant the down elevator had arrived but I didn't think I could make it through the frosted doors in time. I heard a woman's voice call, "Is someone there? I'm holding it!"
I thanked her and told her if I'd missed the elevator I just might have started to cry in frustration. She asked me what happened ... I told her ... she complained about her cable service ... we walked to the el together. (I'm Green Line, she's Blue.)
Turns out her name is Gwen and we have worked on the same floor for more than a year but since we're on different accounts we've never spoken before. As we parted, she said, "I'll tell you what my mom always told me -- 'Don't have a good evening, make it a good evening.'"
She was very nice and polite and it made me happy.